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Fulfillment

Technology Development

We have embraced the benefits of technology since the beginning. Technology can virtually eliminate errors, it can provide a professional interface for interracting with customers and ensures a consistent workflow with validation throughout the process.

Resource Center has been developing custom IT infrastructure since 1997. While there are many software platforms in the marketplace that can handle order processing and warehousing functions, they are notorious for being difficult to customize. Our systems on the other hand were designed from conception to be extraordinarily flexible and since we are the developers, we can quickly customize our platforms as needed to fit our current environment - or - to take advantage of new innovations.

Performance
Speed and accuracy is essential to cost control and customer satisfaction. Our websites are ported directly into our fulfillment facility. Every order that is placed online is seamlessly integrated with our internal servers giving us up to the minute access to online activity and providing for hands-off processing of client requests. This reduces administrative costs and eliminates data entry errors.

Ease of Use
Nothing is more frustrating than trying to use a website that is more focused on flash than functionality. Let's face it, while blogs and social networking are the current fad, how important are they to your product sales? Do you want your customers to have to wade through layers of content that has nothing to do with making a purchase? Our websites are designed with a simple, easy to understand work flow.

Custom Applications
In the fulfillment business you have to be ready for anything, and that regularly requires us to be able to develop customized solutions. There is no shortcut to getting the job done right, and for us that means setting up each program or project right at the beginning. This typically involves some level of software development, commonly a custom website application. For example, if you have a national sales force that requires routine training schedules we can develop a specialized web application that can pull all elements of your training schedule into one seamless, integrated solution.

Regardless of what function or feature your program may require we have the skillset and experience to successfully integrate your customization needs.